Terms of Use and What This Service Is (and Is Not)

Read this before you treat anything here as advice. This site publishes UAE and outbound-visa information. It is not a law firm and not an immigration consultancy. It is not an agent of any government. We make no approval guarantee and no refund promise. The reasons we refuse both are the point of this page, not the fine print buried at the end of it.

Scope of service: information and document help, not legal representation

This is an information service. It is information only. We explain how UAE and outbound routes work. We set out what each government product costs and what documents a route needs. Where we help with documents, that help stops at preparing and checking your own forms. We give no legal advice. This is not immigration representation.

Four things sit outside our scope, always. We do not file your application. We do not process your case. We do not appear before any authority for you. We take no decision that belongs to you or to a government officer.

Today this runs as a reference desk with a question channel. You reach a desk on WhatsApp Business, not a salesperson. We quote no price of our own and we sell no package on these pages. Acceptable use is simple to state. Read the information and act on it for your own case. Never republish it as an official government source, and never scrape it to impersonate one.

Canada and Australia: the RCIC and MARA carve-out

Two countries draw a hard line we respect. Canada and Australia let only licensed people give paid immigration advice. We hold neither licence. So for Canada and Australia we publish information and document strategy only. We stop at the exact point where advice or representation would begin.

Here is the rule in plain terms. In Canada, only two kinds of person may give paid immigration advice or represent you: a lawyer, or a Regulated Canadian Immigration Consultant. An RCIC is licensed by the College of Immigration and Citizenship Consultants, the CICC. Australia is stricter still. It limits migration advice to lawyers and to registered migration agents on the MARA register. That register is run by the Office of the Migration Agents Registration Authority. Giving paid advice without the right licence is an offence in both countries.

The rule exists to protect applicants, not to inconvenience them. Both registers were built after years of unqualified “agents” taking fees and filing weak or invented cases. The readers of this site know that pattern first-hand. One wrote that her mother “trusted someone who promised to arrange her visa, but unfortunately she was scammed,” and is now overstaying because of it.

So the regulated advice carve-out shapes what our pages can do. Our Canada refusal page reads a refusal and maps a document strategy. It never drafts your appeal for you and never files it. For advice on your specific Canadian or Australian matter, use an RCIC, a MARA-registered agent, or a lawyer. Not us. Competitors blur this line and market “Canada visa services” from Dubai with no licence named anywhere. We would rather tell you where our help ends.

Not affiliated with ICP, GDRFA, Amer, MOFA, VFS or any consulate

We are independent. We are not the UAE Government and not part of it. We are not ICP, GDRFA, Amer, MOFA, any UAE embassy, or any foreign consulate. We are not a visa application centre. We are not VFS Global, TLScontact, BLS or ustraveldocs. And we are not an “authorised” or “official” agent of any of them.

This line matters because the market blurs it on purpose. One large travel agency markets itself as an “Authorised Visa Agent — Official Partner of UAE Government.” u.ae, the state portal, runs its own page on avoiding visa fraud for exactly that reason. Private operators and the state look alike to a worried applicant, and some operators want it that way.

So verify us the way you should verify anyone who touches your passport. We publish our registered trade-licence number and our address on the About page; both are confirmed at launch. If a site cannot show you a licence number, treat its “official” claims with the suspicion any stranger’s claim deserves.

No approval guarantee. No refund promise. And the reason.

We guarantee no approval and promise no refund. A government officer decides your visa: ICP, GDRFA, or a consulate. Not us. No private party controls a sovereign decision, so no honest private party can guarantee its outcome. A guarantee would claim a power we do not have.

Those quotes come from a real competitor’s live pages, and they are the market’s conversion standard. We decline all three for three reasons. Control: the decision belongs to the authority, and we cannot bind it. Law: UAE consumer-protection and advertising rules prohibit misleading claims, and a guarantee we cannot keep is exactly that. Trust matters most. The people who read this site have been scammed before. An unbacked “100% approved” is the precise pattern they are trained to run from. The refund promise fails the same test. Where any work is ever paid for, the fee buys the work, not the officer’s answer. A refund staked on that answer would be a bet on something outside our hands.

Accuracy, dates, and your responsibility to verify before you file

Every figure on this site carries its own check date, and every one can move without notice. We publish information as it stood when we checked it, not as a promise that it still holds. Fee cards and rules change in weeks. Before you file, confirm the current figure on the official service card yourself.

That is the accuracy disclaimer, and we mean it literally. We check carefully and we correct fast. But we provide this information “as is.” We do not warrant that every figure is current at the moment you read it. Take the 13 May 2026 overstay-fine change. GDRFA staff could not even explain it to the callers it affected. That kind of shift lands with no notice.

The decision to file, and the accuracy of what you file, are yours. Read the government service card for the exact product name your centre quoted; our fees page shows how to trace one. Ask for an invoice that itemises the government fee on its own line.

One current risk deserves its own line. Consulates now flag application documents that read as machine-generated — cover letters and itineraries with the tell-tale shape of an AI draft. If you adapt any template we publish, make it specifically yours, with your real dates, names and reasons. A generic AI-written cover letter is now a refusal risk, not a shortcut.

Limitation of liability, governing law, and how to raise a dispute

To the extent the law allows, our liability for the free information on this site is limited. This part is short by design; the sections above are not. We are not responsible for decisions you make from it, or for decisions the authorities make about you. Third-party links are for convenience, not endorsement. Those are other people’s sites, and their content and their terms belong to them.

These terms are governed by the laws of the United Arab Emirates and the Emirate of Dubai. Three details are set at launch and published on the About page. They are the registered entity, its trade-licence jurisdiction — mainland or free zone — and the exact governing-law clause.

For dispute resolution, take the practical step first. Write to the desk, name the page and the date, and send the source that contradicts us. We re-check it and publish a dated correction. Where a matter cannot be settled that way, it falls to the competent courts of the United Arab Emirates.

Found a clause that reads wrong, or a claim on another site that contradicts this one? Write to us at contact. We correct our own pages in public, with a date. Definitions of RCIC, Amer centre, entry permit and grace period sit in the glossary.

Sources cited only — expert review pending. For individualized advice, consult a licensed professional.